Privacy Policy

Last update: 07/05/2024
Status: published


This website is operated by Satochip S.R.L., registered in Belgium under the number BE0770730524

Throughout the site, the terms “we”, “us” and “our” refer to Satochip. We offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following privacy policies (“Privacy Policy”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. This Privacy Policy apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read this Privacy Policy carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by this Privacy Policy. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If this Privacy Policy is considered an offer, acceptance is expressly limited to this Privacy Policy.

Any new features or tools which are added to the current store shall also be subject to the Privacy Policy. You can review the most current version of the Privacy Policy at any time on this page. We reserve the right to update, change or replace any part of this Privacy Policy by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Age of consent

By using this website, you represent that you are at least the age of majority in your state or province or country of residence, or that you are the age of majority in your state or province or country of residence and you have given us your consent to allow any of your minor dependents to use this site.

What data do we collect and how?

We collect the following data:

  • When you purchase something from our webshop, we collect the personal information you give us: your name and surname, address and email address and any other useful information that allow us to send you the purchased product.
  • When you browse our website, we may receive your computer’s internet protocol (IP) address in order to learn about your browser and operating system and improve user experiences.
  • After purchasing a product, we may send you emails about important security notices, new products and updates from Satochip.
  • When you use the mobile app (2FA) or desktop app, the app needs to use the camera (‘Camera permission’) in order to pair the two apps or to acquire information for completing a transaction.
  • Satochip has not, does not now, and will not in the future, sell, rent or lease any of our customer lists and/or names to any third parties – never !

How will we use your data?

Satochip has not, does not now, and will not in the future, sell, rent or lease any of our customer lists and/or names to any third parties – never !
Your data will only be used to process your orders, to contact you for marketing purposes and for legal use only.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Consent and rigths?

When you enter personal information to place or amend an order, we imply that you consent to our collection of it. When you install the mobile app or desktop app, we imply that you consent to all the necessary permissions.

You may withdraw your consent at anytime by uninstalling the mobile app or desktop app or by contacting us at support[-@-]

Furthermore, we would like to make sure you are fuly aware of all your data protection rights. Every single user is entitled to the following:

  • The right to access – You have the right to request Satochip for copies of your personal data. We may change you a small fee for this service.
  • The right to rectification – You have the right to request our company correct any information you believe is inaccurate. You also have the right to request our compagny to complete information you believe is incomplete.
  • The right to errasure – You have the right to request that our company erase your personal data under certain conditions.
  • The right to restrict processing – You have the right to request that our company restrict the processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you.
If you would like to exercice any of these rights, please contact us at our email : support[-@-]

Third-party services and links

Third-party service providers, such as blockchain explorers, payment gateways and payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them in order to fulfill our services to you. We recommend that you read their privacy policies so you can understand how your personal information will be handled by them.

Third-party service providers may be located in or have facilities that are located a different jurisdiction than either you or us. In this case, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links in our website, they may direct you to a third-party website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Cookies policy

Our Privacy Policy explains our principles when it comes to the collection, processing, and storage of your information. It specifically explains how we, our partners, and users of our services deploy cookies, as well as the options you have to control them.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Contact information

Please report any violations or errors in this Privacy Policy to: support[-@-]