When using these clients : Electrum, Electrum for LTC or Electron Cash, you may receive this error when selecting “Use a hardware device”:
“No hardware device detected”
To resolve this issue :
- Make sure you are using the latest release of the client :
- Electrum Satochip (for BTC): check our Github repository
- Electron Cash (for BCH): Electron Cash official website
- Electrum Satochip for Litecoin (for LTC) : check our Github repository
- Make sure your card reader is detected and working well :
- If you are using a Linux operating system, make sure to use the good drive : sudo apt-get install pcscd
- If you are using a Windows operating system, make sure to use the official Windows driver
- Please verify that your Satochip card is plugged in :
- Test once with the chip at the top (some readers read the card upside down)
- Test once with the chip at the bottom