Customization Terms and Conditions


This website is operated by Satochip S.R.L, registered in Belgium under the number BE0770.730.524

Throughout the site, the terms “we”, “us” and “our” refer to Satochip. We offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site, using our services including the customization plugin (here called the “Service”) and/or purchasing something from us, you engage in our Service and agree to be bound by the following Customization terms and conditions (“Customization Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Customization terms and conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Customization Terms and Conditions carefully before using the customization plugin and/or purchasing a customized Satochip hardware wallet. By customizing and purchasing our products, you agree to be bound by these Customization Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you should not use any of our services.

Media Files Upload Conditions

By using our customization module, you will be able to upload pictures, designs or any other image file (here called “Graphics”) to create a unique and stylish hardware wallet.

You are not allowed to upload “Graphics” including photographies, pictures, images, logos or any other materials that may be inappropriate in nature of Satochip’s sole discretion.

This means that any “Graphics” you submit must not be inappropriate, abusive or otherwise offensive, and must not contain, depict or involve (without limitation) any of the following: profanity or otherwise offensive language; nudity or pornographic material; derogatory characterizations of any ethnic, racial, gender, professional, age or religious groups; content that endorses or condones any illegal, inappropriate or risky activity or behavior or any particular political agenda or message; any content that defames, misrepresents or contains disparaging remarks about other people, products or companies; content that endorses any form of hate or hate group; content that communicates message or images inconsistent with the positive images and/or goodwill to which Satochip wishes to associate; or any other content that is or could be considered illegal, inappropriate, unsuitable or offensive, all as determined by Satochip, in its sole discretion.

Don’t be a scumbag.

Graphics Specifications

By using the Satochip customization plugin, you will be able to create your very own hardware wallet to secure your crypto-assets with ease and style.

Be sure your “Graphics” meet these conditions:

– .jpeg or .png file format

– maximum 2Mb per uploaded file

– minimum height/width: 150×150

– maximum height/width: 1500×1500

We strongly encourage you not to use deep dark black color as background of your “Graphics” for optimal printed quality.

The Satochip black logo on the back of the card is mandatory and will be printed on your card.

Right and Copyright Properties

By uploading and applying your “Graphics”, you warrant and represent that you own or otherwise control all of the rights to your “Graphics”, including all the rights necessary for you to provide, post, upload, input or submit the “Graphics”, and to transfer all such rights to Satochip.

In addition to the warranty and representation set forth above, by uploading and posting an “Graphics” that contains images, photographs, pictures or that are otherwise graphical in whole or in part (“Graphics”), you warrant and represent that
(a) you are the copyright owner of such “Graphics”, or that the copyright owner of such “Graphics” has granted you permission to use such “Graphics” or any content and/or images contained in such “Graphics” consistent with the manner and purpose of your use, and
(b) that each person depicted in such “Graphics”, if any, has provided consent to the use of the “Graphics”, including, by way of example, the distribution, public display and reproduction of such “Graphics”.

By posting “Graphics”, you are granting to all persons who have access to the “Graphics”, without compensation, permission to use your “Graphics” in connection with the use, including a non-exclusive, world-wide, royalty-free license to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your “Graphics” without having your name attached to such “Graphics”, and the right to sublicense such rights to third parties.

Before you upload an file, make sure that it falls in one of the four categories:

  1. Own work: You own all rights to the file, usually meaning that you created it entirely yourself.
  2. Licensed: You can prove that the copyright holder has released the file under an acceptable license.
  3. Public domain: You can prove that the file is in the public domain, i.e. free of all copyrights.
  4. Fair use: You believe that the file meets the special conditions for non-free content, which exceptionally allow the use of unlicensed material, and you can provide an explicit non-free use rationale explaining why and how you intend to use it.

Satochip encourages customers to upload their own “Graphics”.

Privacy Rights

When taking pictures of identifiable people, the subject’s consent is not usually needed for straightforward photographs taken in a public place, but is often needed for photographs taken in a private place. This type of consent is sometimes called a model release, and it is unrelated to the photographer’s copyright.

Because of the expectation of privacy, the consent of the subject should normally be sought before uploading any photograph featuring an identifiable individual that has been taken in a private place, whether or not the subject is named. Even in countries that have no law of privacy, there is a moral obligation on us not to upload photographs which infringe the subject’s reasonable expectation of privacy. If you upload a self-portrait, your consent is presumed.

You shall obtain consent from every person who helped you create your posted materials (e.g. photographers, videographers, etc.);

You shall obtain consent from every identifiable person (and his/her parent/legal guardian if he/she is under the age of majority in the jurisdiction of residence) who appears in your posted materials (note: if you cannot obtain the appropriate consent for an identifiable individual appearing in your posted materials, then his/her face must be blurred out);

You shall not upload or submit any personal information about yourself or third parties (e.g. addresses, phone numbers, email addresses or any other personally identifiable information) or disclose any financial information pertaining to yourself or others.

You agree to provide Satochip with evidence of the above consents upon request.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that the personal information you may share with us, of your full standstone, might be used accordingly to the European GDPR.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the “Service”, use of the “Service”, or access to the “Service” or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Customization Terms and Conditions.

Satochip retains the right, but not the obligation, to remove any content that Satochip believes, in its sole discretion, violates the above terms or is inappropriate in any manner.

Disclaimer of Warranties; Limitations of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Satochip, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Contact Information

Please report any and all violations of these Customization Terms and Conditions to:



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